- Privacy Policy
This policy covers how we use your personal information in Sahar El Sharaky Gallery. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order or to inform you about our latest offers and products. You can tell us at any time if you don’t need to hear about our latest offer then we’ll stop updating you about them. We will not sell or redistribute your information to any third party without your agreement.
- Delivery Policy
All orders are subject to product availability in Sahar El Sharaky Gallery. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.
- Refund and Return Policies
If you are not 100% satisfied with your purchase with Sahar El Sharaky Gallery, you can either return your order for a full refund. You can return your purchase within 48 hours from the purchase date. Returned products must be in the condition you received them and in the original box and/or packaging. When returning a product, the value of the product will be refunded the same way the original payment was made, however shipping cost will not be refunded.
In case of a request to return a product from your order that has been paid by any of the installment methods, the entire order will be returned and the full amount will be refunded, not part of it.